SHIPPING, RETURNS & REFUNDS POLICY

Shipping, Returns & Refunds Policy

Shipping

  • Orders are processed within 1–3 business days.
  • We ship within the United States.
  • Delivery times vary depending on location and carrier.
  • Guzacev Jewelry is not responsible for delays caused by carriers or incorrect addresses.
  • A tracking number will be provided once your order has shipped.

Returns

  • Returns are accepted within 14 days of delivery.
  • Items must be unused, unworn, and in their original packaging.
  • Customized or made‑to‑order jewelry is non‑returnable.

Refunds

  • Shipping costs are non‑refundable unless the item is defective.
  • Refunds are issued to the original payment method once the returned item is received and inspected.