Shipping, Returns & Refunds Policy
Shipping
- Orders are processed within 1–3 business days.
- We ship within the United States.
- Delivery times vary depending on location and carrier.
- Guzacev Jewelry is not responsible for delays caused by carriers or incorrect addresses.
- A tracking number will be provided once your order has shipped.
Returns
- Returns are accepted within 14 days of delivery.
- Items must be unused, unworn, and in their original packaging.
- Customized or made‑to‑order jewelry is non‑returnable.
Refunds
- Shipping costs are non‑refundable unless the item is defective.
- Refunds are issued to the original payment method once the returned item is received and inspected.